[cisco-voip] Agent reserve issue

[shary shary]

Thank you all. Problem solved issue was Partition.

Regards.


 


Subject: Re: [cisco-voip] Agent reserve issue
Date: Fri, 15 May 2009 07:42:03 -0500
From: victor.rodriguez at neoris.com
To: shaary1 at hotmail.com; cisco-voip at puck.nether.net



I had the same problem and it was a CSS issue, check the partitions

Regards


Victor Manuel Rodriguez Gutierrez
Neoris Consulting Services
Tel. +52 81 88885182
San Pedro Garza Garcia


----- Mensaje original -----
De: cisco-voip-bounces at puck.nether.net <cisco-voip-bounces at puck.nether.net>
Para: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Enviado: Fri May 15 07:21:59 2009
Asunto: [cisco-voip] Agent reserve issue

hi all,

I have installed UCCX 7.0 with UCM 6.1.2 . i am trying to land a call on agent but it when hit the trigger after playing prompt the agent gets reserve state for a sec and then gets Not Ready and call goes to queue. Any idea


Regards,






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