[cisco-voip] Visual Voicemail Widget

[Ryan Ratliff]

Found one TAC SR where they needed to run permissions wizard to set  
DCOM rights.  You may want to enable the VMWS micro traces in the  
UDT, reproduce the error, then gather the logs and open a TAC SR.

-Ryan

On May 18, 2009, at 2:53 PM, Mike Wilusz wrote:

Hey All,

So we’ve gone through the latest round of CUCM/Unity patches and have  
are system at the point where we can test the Visual Voicemail widget  
and see if it’s something worth deploying.  CUCM is 7.0(2a) and Unity  
is 7.0(2)ES19.  When everything is all said and done and the  
configuration is complete, we’re seeing an error when trying to login  
to the widget that “Account XXXX is locked.  Contact your  
administrator to unlock the account.”  Hrmm.... Seems basic.  Checked  
in Unity and the account is not locked out there, and since we’re in  
a UM environment I verified that the AD account is not locked out as  
well.  Tried this on 3 separate handsets and all seem the same error  
when attempting to login to the widget.  Anyone with any experience  
with the widget seen something similar?  I have a screenshot from the  
phone attached.

Thanks in advance!

Mike Wilusz, CCNA
Telecommunications & Networking Supervisor
Price Chopper Supermarkets / The Golub Corporation
<Screenshot.jpg>
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