[cisco-voip] Voice Quality problem :: Crackling sound

ciscorox at gmail.com ciscorox at gmail.com
Tue May 26 08:22:35 EDT 2009


Can you verify which technology is being used on the other end?   
Calling to cell of land lines with old local loop wiring will  
sometimes not be very good quality.

Your telco will probably ask for this information if they have good  
service.  It's best to have all of your information  ready so they can  
not point fingers and delay an acceptable solution.



On May 25, 2009, at 11:17 PM, "James Jung" <James.Jung at telecom.co.nz>  
wrote:

> Hi guys
>
>
>
> Thanks for your input.
>
> It is BRI. NT was swapped, ISDN switch was checked with line test.  
> Still found nothing.
>
>
>
>
>
>
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net 
> ] On Behalf Of James Jung
> Sent: Monday, May 25, 2009 7:25 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Voice Quality problem :: Crackling sound
>
>
>
> Hi Guys
>
>
>
> I have voice quality issue on the Cisco IP phone. There is a  
> cracking sound, and after hang up and redial the same number(PSTN  
> call), the crackling disappears. Both Inbound and outbound calls.
>
> It happens intermittently. Any idea would be appreaciated.
>
>
>
> James.
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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