[cisco-voip] 7937 Can't call out

[Carter, Bill]

I have a 7937G conference phone that can't place outbound calls. All
outbound calls for other phones work.

 

CM 6.1.3.3201-1

7937 Phone Load 1.3(3)

 

>From the Gateway:

May 27 15:15:47.261 UTC: ISDN Se0/2/1:23 Q931: Applying typeplan for
sw-type 0xD is 0x2 0x1, Calling num 6365551212

May 27 15:15:47.265 UTC: ISDN Se0/2/1:23 Q931: Applying typeplan for
sw-type 0xD is 0x0 0x0, Called num 12177790000

May 27 15:15:47.265 UTC: ISDN Se0/2/1:23 Q931: TX -> SETUP pd = 8
callref = 0x3987

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98397

                Exclusive, Channel 23

        Facility i =
0x9F8B0100A1210201440201008019326E6420466C6F6F7220436F6E666572656E636520
526F6F6D

                Protocol Profile =  Networking Extensions

 
0xA1210201440201008019326E6420466C6F6F7220436F6E666572656E636520526F6F6D

                Component = Invoke component

                        Invoke Id = 68

                        Operation = CallingName

                                Name Presentation Allowed Extended

                                Name = 2nd Floor Conference Room

        Calling Party Number i = 0x2181, '6365551212'

                Plan:ISDN, Type:National

        Called Party Number i = 0x80, '12177790000'

                Plan:Unknown, Type:Unknown

May 27 15:15:47.325 UTC: ISDN Se0/2/1:23 Q931: RX <- CALL_PROC pd = 8
callref = 0xB987

        Channel ID i = 0xA98397

                Exclusive, Channel 23

May 27 15:15:52.101 UTC: ISDN Se0/2/1:23 Q931: RX <- PROGRESS pd = 8
callref = 0xB987

        Progress Ind i = 0x8288 - In-band info or appropriate now
available

May 27 15:15:52.125 UTC: ISDN Se0/2/1:23 Q931: TX -> DISCONNECT pd = 8
callref = 0x3987

        Cause i = 0x80AC - Requested circuit/channel not available

May 27 15:15:52.161 UTC: ISDN Se0/2/1:23 Q931: RX <- RELEASE pd = 8
callref = 0xB987

May 27 15:15:52.161 UTC: ISDN Se0/2/1:23 Q931: TX -> RELEASE_COMP pd = 8
callref = 0x3987

 

 

 

 

 

~*~*~*~*~*~*~*~*~*~*~*~*

Bill Carter

Senior Network Analyst

CCIE 5022

Sentinel Technologies, Inc

bcarter at sentinel.com

SNR: 217.391.5015

~*~*~*~*~*~*~*~*~*~*~*~*

 

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