[cisco-voip] CrossTalk?

[Wes Sisk]

CSCsg47594 was a hot issue for a while but you have fix for that on the 
CUBE router.  Are you certain there is no MTP invoked otherwise?

/Wes

On Thursday, May 28, 2009 11:22:45 PM, Jason Aarons (US) 
<jason.aarons at us.didata.com> wrote:
>
> The customer has a Verizon Business SIP Trunk, calls from Telco come 
> into SIP CUBE 3845 running 12.4(24)T and then SIP-SIP to CallManager 
> 7.0(2) to UCCX 7.0(1)SR1 where Cisco Agent Desktop to 7942 
> (G711)(SCCP42.8-4-3S).
>
> What our UCCX 7.0(1) Agents complaining of is what we called CrossTalk 
> (bleedover) in the old analog days....given this is all IP I don't see 
> how we can have any cross talk. That maybe Verizon at backend switch 
> is experiencing cross talk?
>
> Note From Supervisor;
> I was logged into UCCX Agent Desktop as Ready and received a call and 
> started helping the customer, about 2 minutes later, both myself and 
> the customer whom called me in the queue heard our hold music in the 
> background, then they heard a co-worker Jon answering a call, "Thanks 
> for call Express Parts Look Up, how can I help you?"
>
>
> ------------------------------------------------------------------------
>
> *Disclaimer: This e-mail communication and any attachments may contain 
> confidential and privileged information and is for use by the 
> designated addressee(s) named above only. If you are not the intended 
> addressee, you are hereby notified that you have received this 
> communication in error and that any use or reproduction of this email 
> or its contents is strictly prohibited and may be unlawful. If you 
> have received this communication in error, please notify us 
> immediately by replying to this message and deleting it from your 
> computer. Thank you. *
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090529/c2a6913f/attachment.html>