[cisco-voip] MWI Light Not Working

[Sean Walberg]

We have a similar problem with Exchange and Unity. The logs indicate the
message store went away, then came back, but MWI and outcalling doesn't work
until we restart Unity.

TAC advised a patch to ES80 (and sent me ES82 instead), said it was a known
bug that got fixed circa ES74 but that there were several regressions
between 74 and 80.

Not sure how true that story is, but I'm currently waiting for a window to
apply the patches.

Sean

On Tue, Nov 3, 2009 at 11:56 AM, Billy Poole <bpoole32 at gmail.com> wrote:

> New users are saying there MWI light is not working. I look up there
> profile in Unity and do a refresh on the MWI. After the refresh it tells me
> Request pending. I made sure DUC is installed. I've tried rebooting the
> phone. I also checked with our Lotus Admin and made sure the user's profile
> was setup correctly.
>
> Unity version 5.0.1
> DUC 1.2.5
> Lotus Notes 8.5
>
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>


-- 
Sean Walberg <sean at ertw.com>    http://ertw.com/
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