[cisco-voip] Call Manager Voice Mail issue

[Pat Hayes]

Alternate extensions do not automatically get used for MWI dialout.
You have to add the new extension under the Messages tab for that
user.

On Wed, Nov 4, 2009 at 11:39 AM, Jamie Weatherhead
<Jamie.Weatherhead at charles-stanley.co.uk> wrote:
> Afternoon all,
>
>
>
> I recently installed and configured CUCM 6.1(3) (for test purposes) within a
> VMWare session.
>
>
>
> An inter-cluster trunk has been configured between our live cluster and the
> test publisher. As I am only using a demo license, I have a handful of
> phones registered and I’m successfully making internal and external calls
> (incoming and outgoing).
>
>
>
> Part of our testing is to ensure the phone registered to the test publisher
> is setup exactly as the corresponding device on our live cluster, but with
> different directory numbers.
>
>
>
> We use Unity for our voicemail service and I have also managed to configure
> voicemail to work on the test phone. However, I am not able to get the
> message indicator working on the new device. However, my message indicator
> still works on my original IP phone. Please note, I have added the test DN
> as an alternative extension to the relevant Unity profile.
>
>
>
> I have set the relevant service parameter for Message Waiting Lamp Policy to
> Light and Prompt. Is there anything else I might be missing?
>
>
>
> Any assistance would be appreciated.
>
>
>
> Thank you.
>
>
>
> Jamie
>
>
>
>
>
>
>
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