[cisco-voip] cucm, unity, uccx upgrade to version 7

[Jim McBurnett]

I am in the middle of doing this for a customer...

So here goes:
I suspect you are on CCX ver 5.0(2) that supports CCM 6.0 and 6.1
To upgrade to 7.0 for that you will need to upgrade CCX to 7.0 and then upgrade CCM to 7.0--
CCX 7.0 supports CUCM 6.1 and 7.0. (check the SR # on the link below...)
Check out
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
Page 25 is what you are likely going to want to see....

I hope this helps...

Jim

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, November 02, 2009 11:05 AM
To: Sanjay
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] cucm, unity, uccx upgrade to version 7

my new understanding is that you upgrade all your other applications then CM.

So, what I understand from SE is that UCCx you can upgrade to ver7 and leave Cm at 6.x then upgrade CM later.

Unity is all based on TSP thus it works with about anything.

But as for the Servers........ you will have to check to see what hardware is compatible with the Version of software.

UC has way to high of specs vs unity.  --> it does NOT promote people moving from Unity to UC.

just my 2 cents

Scott
On Sat, Oct 31, 2009 at 6:05 AM, Sanjay <hiskee at gmail.com<mailto:hiskee at gmail.com>> wrote:
i am trying to upgrade UC systems to version 7.
my company currently have CUCM version 6.1, Unity 5, and UCCX 5.

my question is this: my consultant company told us if we want to upgrade any of the servers, i must upgrade all the servers(UCCM, Unity, and CRS)  to version 7 at the same time??
is this true?  i hope they are wrong.

we want to upgrade CUCM first than upgrade the other servers later or upgrade Unity and CRS first than upgrade CUCM later.

anyone done this upgrade these servers before?

thanks,


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