[cisco-voip] Long Pause on Transfer to Contact Center

[Matthew Loraditch]

I am getting complaints from callers about long pauses when calls get transferred over to UCCX. This happens both from my handler in unity connection and I can replicate when dialing the CTI port of the application. Any ideas on why this would be that I can check before going to TAC?
Thanks!

Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

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