[cisco-voip] Long Pause on Transfer to Contact Center

[Wes Sisk]

is there a delay inserted at the beginning of the script?

On Wednesday, November 11, 2009 2:10:12 PM, Matthew Loraditch 
<MLoraditch at heliontechnologies.com> wrote:
>
> I am getting complaints from callers about long pauses when calls get 
> transferred over to UCCX. This happens both from my handler in unity 
> connection and I can replicate when dialing the CTI port of the 
> application. Any ideas on why this would be that I can check before 
> going to TAC?
>
> Thanks!
>
>  
>
> *Matthew Loraditch*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com <mailto:support at heliontechnologies.com>
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com 
> <http://www.heliontechnologies.com>
> Support Issue? Email support at heliontechnologies.com 
> <mailto:support at heliontechnologies.com> for fast assistance!
>
>  
>
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>
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