[cisco-voip] Masking Caller ID and Translation Patterns
Cristobal Priego
cristobalpriego at gmail.com
Tue Nov 17 15:00:31 EST 2009
You can manipulate the caller Id at the phone level, route pattern,
route group or gateway. I make sure those places don't have anything
that you don't want
Sent from my iPhone
On Nov 17, 2009, at 10:47 AM, "Huffman, Tim"
<thuffman at rosettastone.com> wrote:
> All,
>
>
>
> I’m having an issue masking caller ID. We have an external call cen
> ter that we’re currently passing calls to. For reporting purposes,
> the calls that we’re passing to them are going through a translation
> pattern that should pass the Caller ID to them as the number I set
> in the “External Phone Number Mask” field. For whatever reason,
> it will send the number you’re calling from. I do not have the box
> checked to “Use Calling Party’s External Phone Number Mask.”
> Any ideas?
>
>
>
> Thanks,
>
>
>
> Tim Huffman
>
> Rosetta Stone®
>
> Cisco Telephony Administrator
>
> T (540) 236-5077
>
> (800) 788-0822
>
> RosettaStone.com
>
> <image001.jpg>
>
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