[cisco-voip] Masking Caller ID and Translation Patterns

Cristobal Priego cristobalpriego at gmail.com
Tue Nov 17 15:00:31 EST 2009


You can manipulate the caller Id at the phone level, route pattern,  
route group or gateway. I make sure those places don't have anything  
that you don't want

Sent from my iPhone

On Nov 17, 2009, at 10:47 AM, "Huffman, Tim"  
<thuffman at rosettastone.com> wrote:

> All,
>
>
>
> I’m having an issue masking caller ID.  We have an external call cen 
> ter that we’re currently passing calls to.  For reporting purposes,  
> the calls that we’re passing to them are going through a translation 
>  pattern that should pass the Caller ID to them as the number I set  
> in the “External Phone Number Mask” field.  For whatever reason,  
> it will send the number you’re calling from.  I do not have the box  
> checked to “Use Calling Party’s External Phone Number Mask.”   
> Any ideas?
>
>
>
> Thanks,
>
>
>
> Tim Huffman
>
> Rosetta Stone®
>
> Cisco Telephony Administrator
>
> T (540) 236-5077
>
> (800) 788-0822
>
> RosettaStone.com
>
> <image001.jpg>
>
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