[cisco-voip] Inbound PRI Calls Display "ID Unavailable"

[Cristobal Priego]

If you have your PRI trhough AT&T the name which is called  
( information Elements) has an extra cost, by default the carrier will  
send you the number only, if you want to also receive the name  
associated to that number you need to talk to them and have them  
activate it

Sent from my iPhone

On Nov 18, 2009, at 2:49 PM, "Norton, Mike" <mikenorton at pwsd76.ab.ca>  
wrote:

> If you’re receiving the name, it would look something like this:
>
>
>
> 069849: Nov 18 22:43:06.376: ISDN Se1/0:23 Q931: RX <- SETUP pd = 8   
> callref = 0x1E7B
>
>         Bearer Capability i = 0x8090A2
>
>                 Standard = CCITT
>
>                 Transer Capability = Speech
>
>                 Transfer Mode = Circuit
>
>                 Transfer Rate = 64 kbit/s
>
>         Channel ID i = 0xA98384
>
>                 Exclusive, Channel 4
>
>         Display i = 0xB1, 'BRLG ELEM SCHL'
>
>         Calling Party Number i = 0x2183, '7803542446'
>
>                 Plan:ISDN, Type:National
>
>         Called Party Number i = 0xC1, '8313076'
>
>                 Plan:ISDN, Type:Subscriber(local)
>
>
>
> In this example, “BRLG ELEM SCHL” is the name that the telco is  
> sending. Keep in mind that for many numbers (e.g., a lot of cell pho 
> nes) the telco does not send a name.
>
>
>
> --
>
> Mike Norton
>
> I.T. Support
>
> Peace Wapiti School Division No. 76
>
> Helpdesk: 780-831-3080
>
> Direct: 780-831-3076
>
>
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
> bounces at puck.nether.net] On Behalf Of Berry, Matthew J.
> Sent: November-18-09 3:25 PM
> To: Madziarczyk, Jonathan; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Inbound PRI Calls Display "ID Unavailable"
>
>
>
> This is what I see.  From the looks of it, there is no name  
> information.  However, I don’t see a field where the ASCII name woul 
> d be populated.
>
>
>
> This was a call from 9522212814 coming into a circuit that delivered  
> the last 4 digit of the DNIS.
>
>
>
> Nov 18 16:22:05.841: ISDN Se0/1/0:23 Q931: RX <- SETUP pd = 8   
> callref = 0x1596
>
>         Bearer Capability i = 0x8090A2
>
>                 Standard = CCITT
>
>                 Transfer Capability = Speech
>
>                 Transfer Mode = Circuit
>
>                 Transfer Rate = 64 kbit/s
>
>         Channel ID i = 0xA98382
>
>                 Exclusive, Channel 2
>
>         Calling Party Number i = 0x2183, '9522212814'
>
>                 Plan:ISDN, Type:National
>
>         Called Party Number i = 0x80, '3748'
>
>                 Plan:Unknown, Type:Unknown
>
> Nov 18 16:22:05.861: ISDN Se0/1/0:23 Q931: TX -> CALL_PROC pd = 8   
> callref = 0x9596
>
>         Channel ID i = 0xA98382
>
>                 Exclusive, Channel 2
>
> Nov 18 16:22:05.861: ISDN Se0/1/0:23 Q931: TX -> ALERTING pd = 8   
> callref = 0x9596
>
>         Progress Ind i = 0x8088 - In-band info or appropriate now  
> available
>
> Nov 18 16:22:10.449: ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8   
> callref = 0x88FA
>
>         Cause i = 0x8090 - Normal call clearing
>
> Nov 18 16:22:10.585: ISDN Se0/1/0:23 Q931: RX <- DISCONNECT pd = 8   
> callref = 0x1596
>
>         Cause i = 0x8090 - Normal call clearing
>
>
>
> Thanks,
>
>
>
> Matthew Berry
>
> Office 952 516 3748  |  Mobile 952 221 2814|  mjberry at krollontrack.com
>
>
>
> From: Madziarczyk, Jonathan [mailto:JMad at cityofevanston.org]
> Sent: Wednesday, November 18, 2009 4:20 PM
> To: Berry, Matthew J.; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Inbound PRI Calls Display "ID Unavailable"
>
>
>
> You can easily check by doing a debug isdn q931 on gateway of the  
> inbound trunk, repeat the call and you should see callerID with name  
> info come through.
>
>
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
> bounces at puck.nether.net] On Behalf Of Berry, Matthew J.
> Sent: Wednesday, November 18, 2009 2:24 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Inbound PRI Calls Display "ID Unavailable"
>
>
>
> All –
>
>
>
> I am working on a CUCM 6.2 cluster where all inbound calls display a 
>  “ID Unavailable” on the ringing phone.  We are running PRIs on  
> MGCP gateways.
>
>
>
> PSTN à Internal Extension = Calling number, but no CID (“ID  
> Unavailable”)
>
>
>
> I have looked through the CUCM 6.x Admin Guide, but could not figure  
> out a place to make a change.  Could it be that our carrier is not  
> sending CID?
>
>
>
> Can someone point me in the right direction so I can figure this out?
>
>
>
>
>
> Thanks,
>
>
>
> Matthew Berry, Sr. Unified Communications Engineer, CCVP
>
> Kroll Ontrack  |  9023 Columbine Road, Eden Prairie, MN 55347
>
> 952 516 3748  |  Fax 952 562 2175  |  Mobile 952 221 2814|  mjberry at krollontrack.com
> www.krollontrack.com
>
>
>
> _______________________________________________
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