[cisco-voip] Cisco CCM 4.2

Wed Nov 25 21:44:31 EST 2009

hmmm, BE is sounding more and more like an ICS 7700 ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Tim Frazee" <tfrazee at gmail.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "David Zhars" <dzhars at gmail.com>, cisco-voip at puck.nether.net 
Sent: Wednesday, November 25, 2009 9:23:10 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Cisco CCM 4.2 

David's quote was for going from a 4.1 pub with Unity to BE. Can't use DMA with BE. 

Sounds about right for how much work it can be. 

On Wed, Nov 25, 2009 at 6:36 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 

um, not sure I agree on the "manually re-entering lots of information" - that's what DMA export is all about. 

but I hear you on the other costs. if you bought Cisco hardware, those were EOL'd a lot quicker than HP hardware (which Cisco doesn't EOL, the just stop supporting on new versions) 

the cost of upgrading is just going to get higher and higher, especially if you want to upgrade to N+2 versions or higher. 

Cisco is really pushing UCSS and CUWL so you never have to worry about things like this. Building a yearly cost associated with your phone system basically and being able to upgrade to whatever version you want. 

while i understand all the arguments pertaining to cost to support, Cisco has to understand that very few people run to install vX.0 of anything unless absolutely necessary, so by the time a vX.1 version is out, it's EOL is not far off. a phone system is not like a pc where upgrading is not that big of an issue. I can see the big difference between v4 and v5 but the idea to never have a vX.2 out is a bit of a drag. they're releasing major versions a lot faster and expecting people to climb on board. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "David Zhars" < dzhars at gmail.com > 
To: "Jonathan Charles" < jonvoip at gmail.com >, cisco-voip at puck.nether.net 
Sent: Wednesday, November 25, 2009 6:56:07 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Cisco CCM 4.2 

A small installation, maybe 75 phones. To go to 7 was almost $35,000. Of course, some of this included the VAR's work (from previous posts it does sound like you have to spend a lot of time manually re-entering lots of information). This was also to go from Full CCM and Unity to the Business Edition. So yes, I was horrified! Maybe I need to look for a different VAR, though he has always seemed to steer me right. 

On Wed, Nov 25, 2009 at 6:32 PM, Jonathan Charles < jonvoip at gmail.com > wrote: 

What were you horrified by? 

Jonathan 

On Wed, Nov 25, 2009 at 4:48 PM, David Zhars < dzhars at gmail.com > wrote: 
> My VAR related this to me the other day (we are 4.1x shop): 
> 
> I can tell you that there are MANY MANY 4.x installations still out there. 
> Some have said they will go it alone beyond 2011 without support. Others, 
> after having been quoted rates for upgrading to 7, have sworn they will look 
> at competitor offerings. Cisco has a real chance here to make a lot of 
> people very happy by making a transition to 7.x 
> 
> I am one of those that was horrified to see what going to 7 would entail. I 
> am not sure where to go from here, we are very happy with 4.1(3) 
> 
> On Wed, Nov 25, 2009 at 11:44 AM, Denis Pointer < denis.mailer at gmail.com > 
> wrote: 
>> 
>> Last Date of Support: 
>> App. SW 
>> 
>> The last date to receive service and support for the product. After this 
>> date, all support services for the product are unavailable, and the product 
>> becomes obsolete. 
>> 
>> May 15, 2011 
>> 
>> 
>> http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806ec7a2.html 
>> -- 
>> Denis Pointer, A. Sc. T. 
>> Customer Systems Analyst (Senior Design) 
>> 
>> CCVP, CCNA, CCDA 
>> Cisco Unified Contact Center Specialist 
>> Cisco IP Telephony Design Specialist 
>> Cisco Unity Design Specialist 
>> Cisco Unity Support Specialist 
>> Cisco IP Communications Express Specialist 
>> 
>> 
>> On Wed, Nov 25, 2009 at 10:22 AM, Bob Gibbons, Jr. 
>> < bgibbons at pendercountync.gov > wrote: 
>>> 
>>> Does anyone know what the End of Life/End of Service is for Cisco Call 
>>> Manager 4.2(3)sr4? 
>>> 
>>> 
>>> 
>>> Thanks 
>>> 
>>> 
>>> 
>>> Bob Gibbons, Jr. 
>>> 
>>> Network Administrator 
>>> 
>>> Pender County Government 
>>> 
>>> 910-259-1406 
>>> 
>>> 
>>> 
>>> "E-mail correspondence to and from this address may be subject to the 
>>> North Carolina Public Records Law "NCGS.Ch.132" and may be disclosed to 
>>> third parties." 
>>> 
>>> 
>>> 
>>> _______________________________________________ 
>>> cisco-voip mailing list 
>>> cisco-voip at puck.nether.net 
>>> https://puck.nether.net/mailman/listinfo/cisco-voip 
>>> 
>> 
>> 
>> _______________________________________________ 
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>> 
> 
> 
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