[cisco-voip] Unity Connection SMTP notification not working?

[Daniel]

If you go to the page "System Settings > SMTP Configuration > Server" is the
SMTP domain entry the same as the servers hostname and DNS entry?




On Fri, Nov 27, 2009 at 8:23 PM, Robin Clayton <Robin.Clayton at rrca.org.uk>wrote:

>  Hi Daniel,
>
> I am using the IP of the smart host so i think I can rule out DNS.
>
> I have tried to turn on trace, but there seems tpo be no file created. I
> take it thes should be available in the TFTP upload/download???
>
> Cheers
>
> Robin
>
>
>
>
> ===============================
> Robin Clayton
> Network Manager
> Tel: 01228822075
>
>
>
> *Richard Rose Central Academy *
> *Edgehill Road *
> *Carlisle *
> *Cumbria *
> *CA1 3SL *
>
> *Tel: 01228 822060 *
> *Fax: 01228 822061 *
>
> *http://www.richardroseacademies.org/*
>
> >>> Daniel <dan.voip at danofive.id.au> 26/11/2009 22:37 >>>
>   Collect the SMTP server trace files and see if there are errors.
>  Make sure the traces for SMTP are on, then leave a message so that an
> SMTP notification would be sent, then collect the trace files for that
> period and look for errors.
>  We had an issue where our DNS and domain names were mismatched, our DNS
> entries and server hostname did not match the SMTP domain or something like
> that I can't quite remember what it was now was over 2 years back.
>
>
> On Thu, Nov 26, 2009 at 8:37 PM, Robin Clayton <Robin.Clayton at rrca.org.uk>wrote:
>
>>  Hi All.
>>  Unity CX 2.x
>>  I have set up the smart host to our internal SMTP server,
>> I have set up my e-mail address as a notification destiantion,
>>  but nothing gets sent, I can't see any connection being made to our SMTP
>> server.
>>  I have restarted SMTP service on unity.
>>  And from the console on Unity I can ping the SMTP server fine.
>>  Any ideas on how I can trace this?
>>  Cheers
>>  Rob
>>   ===============================
>> Robin Clayton
>> Network Manager
>> Tel: 01228822075
>>
>>
>> *Richard Rose Central Academy *
>> *Edgehill Road *
>> *Carlisle *
>> *Cumbria *
>> *CA1 3SL *
>>
>> *Tel: 01228 822060 *
>> *Fax: 01228 822061 *
>>
>> *http://www.richardroseacademies.org/*
>>
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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