[cisco-voip] Cisco CCM 4.2

Wes Sisk wsisk at cisco.com
Mon Nov 30 15:02:33 EST 2009


To the casual observe that might be interpreted as an 'upgrade'. At any 
level of investigation you are describing a full system replacement.  If 
considered a system replacement then the amounts don't appear so 
astounding.  A few things stick out there:

- With 75 phones, why not use CME and CUE? Using full CM and Unity or UC 
there seems like using an M1 tank for a daily 10 mile commute over paved 
roads in generally peaceful territory.  Sure, you can do it, but why?  
If that is the choice then there are going to be significant operating 
costs.

- There is no software "upgrade" from CM4.1 to CUCMBE because there is 
no equivalent to CUCMBE in the CM4.x world.  As Lelio states the closest 
thing was the ICS-7750 which has long been EoL and EoS.  Further there 
is no no hardware that will run both CM4.x and CM7.x CUCMBE so the 
chosen path requires hardware replacement.  These are like options on a 
new car.  Checking a few boxes can significantly increase cost.

- In terms of lifecycle this is pretty late in the game.  Delaying this 
long to consider an upgrade from 4.x to 7.x or later allows every one 
else to takes the bumps and bruises of new discovery.  At this point 
it's pretty well proven.  The tools and tricks are available.  Even for 
a migration as you desire there is community knowledge to perform a data 
export in CM4.x and then bulk insert the configuration back into CM7.x.

/Wes


On Wednesday, November 25, 2009 6:56:07 PM, David Zhars 
<dzhars at gmail.com> wrote:
> A small installation, maybe 75 phones.  To go to 7 was almost 
> $35,000.  Of course, some of this included the VAR's work (from 
> previous posts it does sound like you have to spend a lot of time 
> manually re-entering lots of information).  This was also to go from 
> Full CCM and Unity to the Business Edition.  So yes, I was horrified!  
> Maybe I need to look for a different VAR, though he has always seemed 
> to steer me right.
>
> On Wed, Nov 25, 2009 at 6:32 PM, Jonathan Charles <jonvoip at gmail.com 
> <mailto:jonvoip at gmail.com>> wrote:
>
>     What were you horrified by?
>
>
>     Jonathan
>
>     On Wed, Nov 25, 2009 at 4:48 PM, David Zhars <dzhars at gmail.com
>     <mailto:dzhars at gmail.com>> wrote:
>     > My VAR related this to me the other day (we are 4.1x shop):
>     >
>     >  I can tell you that there are MANY MANY 4.x installations still
>     out there.
>     > Some have said they will go it alone beyond 2011 without
>     support.  Others,
>     > after having been quoted rates for upgrading to 7, have sworn
>     they will look
>     > at competitor offerings.  Cisco has a real chance here to make a
>     lot of
>     > people very happy by making a transition to 7.x
>     >
>     > I am one of those that was horrified to see what going to 7
>     would entail.  I
>     > am not sure where to go from here, we are very happy with 4.1(3)
>     >
>     > On Wed, Nov 25, 2009 at 11:44 AM, Denis Pointer
>     <denis.mailer at gmail.com <mailto:denis.mailer at gmail.com>>
>     > wrote:
>     >>
>     >> Last Date of Support:
>     >> App. SW
>     >>
>     >> The last date to receive service and support for the product.
>     After this
>     >> date, all support services for the product are unavailable, and
>     the product
>     >> becomes obsolete.
>     >>
>     >> May 15, 2011
>     >>
>     >>
>     >>
>     http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806ec7a2.html
>     >> --
>     >> Denis Pointer, A. Sc. T.
>     >> Customer Systems Analyst (Senior Design)
>     >>
>     >> CCVP, CCNA, CCDA
>     >> Cisco Unified Contact Center Specialist
>     >> Cisco IP Telephony Design Specialist
>     >> Cisco Unity Design Specialist
>     >> Cisco Unity Support Specialist
>     >> Cisco IP Communications Express Specialist
>     >>
>     >>
>     >> On Wed, Nov 25, 2009 at 10:22 AM, Bob Gibbons, Jr.
>     >> <bgibbons at pendercountync.gov
>     <mailto:bgibbons at pendercountync.gov>> wrote:
>     >>>
>     >>> Does anyone know what the End of Life/End of Service is for
>     Cisco Call
>     >>> Manager 4.2(3)sr4?
>     >>>
>     >>>
>     >>>
>     >>> Thanks
>     >>>
>     >>>
>     >>>
>     >>> Bob Gibbons, Jr.
>     >>>
>     >>> Network Administrator
>     >>>
>     >>> Pender County Government
>     >>>
>     >>> 910-259-1406
>     >>>
>     >>>
>     >>>
>     >>> "E-mail correspondence to and from this address may be subject
>     to the
>     >>> North Carolina Public Records Law "NCGS.Ch.132" and may be
>     disclosed to
>     >>> third parties."
>     >>>
>     >>>
>     >>>
>     >>> _______________________________________________
>     >>> cisco-voip mailing list
>     >>> cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     >>> https://puck.nether.net/mailman/listinfo/cisco-voip
>     >>>
>     >>
>     >>
>     >> _______________________________________________
>     >> cisco-voip mailing list
>     >> cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     >> https://puck.nether.net/mailman/listinfo/cisco-voip
>     >>
>     >
>     >
>     > _______________________________________________
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>     > https://puck.nether.net/mailman/listinfo/cisco-voip
>     >
>     >
>
>
> ------------------------------------------------------------------------
>
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