[cisco-voip] CallManager DMA doesn't keep ICD Extension

[Jason Aarons (US)]

Anyone found a workaround for this, can the ICD Extension settings be BATed back in after upgrade to 6.1(3) ? 

I also recall the DMA upgrade won’t set IAQInstalledFlag to True on CallManager, so in the long run re-installing IP IPV/UCCX was the only good fix.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy07560

DMA does not migrate ICD Extension Symptom:

ICD Extension not exported in DMA Process.

Conditions:

This occurs for all DMA Exports including DMA 6.1(3) and 7.0.

Workaround:

Manually recreate the ICD Extension after install.

Fixed-In 
7.1(1.17)
7.1(1.18)
7.1(1.19)
7.1(2.1)
7.1(2.2)
7.1(2.3)
7.1(2.4)
7.1(2.5)
7.1(2.6)
7.1(2.7)
7.1(2.31)
7.1(2.32)
7.1(1.39000.137)
7.1(1.39000.138)
6.1(3.9901.121)
7.1(1.21)
6.1(3.7)
7.1(1.22)
6.1(3.8)
7.1(1.23)
6.1(3.9)
6.1(3.10)
6.1(3.11)
6.1(3.12)
6.1(3.13)
6.1(3.9999.1)
6.1(3.14)
6.1(3.15)
6.1(3.16)
7.1(2.10000.16)
6.1(4.1000.10)
7.1(2.39000.158)
6.1(4.39000.90)
6.1(4.14)
6.1(4.15)
6.1(4.16)
6.1(3.601)
6.1(4.17)
6.1(4.2000.2)
6.1(4.18)
6.1(3.602)
6.1(4.19)

ONLY


> Anyone noticed that the DMA for 7.0(1) isn't keeping UCCX information 
> about users. Customer is using DCD.

CSCsy07560

http://www.gossamer-threads.com/lists/cisco/voip/104284?search_string=dma%20uccx;#104284

Status Report to PM about why it took so long;
7. Created all call center agents (resources) in rmcm subsystem. (This 
took longer than expected because it appears that the DMA did not 
maintain certain user directory settings from the old UCM4.x....such as 
which phone exten. is primary and whcih UCCX extension. I had to 
manually set all of these in UCM7 for all 280 or so agents. 
Investigated using the BAT tool, but I saw that was going to waste too 
much time and may not have been doable in the end)



-----------------------------------------
Disclaimer:

This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the
designated addressee(s) named above only.  If you are not the
intended addressee, you are hereby notified that you have received
this communication in error and that any use or reproduction of
this email or its contents is strictly prohibited and may be
unlawful.  If you have received this communication in error, please
notify us immediately by replying to this message and deleting it
from your computer. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091001/7be51b9c/attachment.html>