[cisco-voip] MoH on CME & Internal Network

[Kim, Hyoun S]

Just tried it... same results of no beeping on internal calls & no moh
playing either.

 

Hyoun Kim

Network Administrator I

Charter Media - East Division

 

Email: Hyoun.Kim at chartercom.com

Office: 615.217.6245

Fax: 615.217.6255

 

From: Bryan Spear [mailto:bspear at adcomsolutions.com] 
Sent: Thursday, October 01, 2009 2:35 PM
To: Kim, Hyoun S; cisco-voip at puck.nether.net
Subject: RE: MoH on CME & Internal Network

 

Try changing your multicast moh port to 2100 instead of 2000.

 

Bryan Spear

Network Engineer

(770) 246-8229 DID

(404) 935-2895 Cell

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kim, Hyoun S
Sent: Thursday, October 01, 2009 3:30 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MoH on CME & Internal Network

 

I'm running CME 7.0 and have a question on MoH.

 

I've successfully changed my music-on-hold for my VoIP system.  However,
my manager has told me he wants to play the music-on-hold file for
internal calls as well.  Previously, the phone would just beep to remind
you that you have a call on hold (for internal calls).  For outside
calls, the MoH plays fine.

 

I've read that in order to play MoH for the internal network, you have
to do it through multicast.  So on my router, I did the following:

----------------------

ip multicast-routing

!

Interface GigabitEthernet0/0

ip pim dense-mode (also did sparse-dense-mode)

!

ccm-manager music-on-hold

!

telephony-sevice

moh On-Hold-Rev2.wav

multicast moh 239.1.1.1 port 2000 (I've also tried 239.1.1.3, 5, etc)

----------------------

 

Things to note:  All entries in ephone-dn have "multicast-moh" enabled.

 

What am I missing here?  When I make the above changes, our phones quit
"beeping" when internal calls are placed on hold.  When I remove the
'multicast moh 239.1.1.1 port 2000' line, our phones beep again
internally when on hold.

 

Any help would be appreciated.

 

-Hyoun

 

 

 

________________________________

Hyoun Kim * Network Administrator I - East Division

640 Broadmor Blvd * Suite 80 * Murfreesboro, TN 37129

' 615.217.6245 * ' 859.312.6941 * 7 615.217.6255 * *
Hyoun.Kim at chartercom.com

 

 
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