[cisco-voip] UCCX Recording/Monitoring

[Matthew Loraditch]

I got some anecdotal answers that sound right but aren't working for me but I have yet to find documentation not from the stone ages of CRS 3.0 with official setup instructions.

I'm going to have to call TAC soon.

Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: Robben, John [mailto:JRobben at naic.org]
Sent: Thursday, October 01, 2009 4:08 PM
To: Matthew Loraditch
Subject: RE: [cisco-voip] UCCX Recording/Monitoring

Matthew,

Did you ever find this information?

Regards,

John

________________________________
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Monday, September 28, 2009 15:24
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX Recording/Monitoring
I am either no longer a Google Master or Cisco's documentation sucks worse than normal. I cannot for the life of me find instructions for how to enable the basic Recording/Monitoring built into UCCX. I am on version 7. If someone can point this out I will be eternally grateful.


Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

________________________________

CONFIDENTIALITY NOTICE This message and any attachments are from the NAIC and are intended only for the addressee. Information contained herein is confidential, and may be privileged or exempt from disclosure pursuant to applicable federal or state law. This message is not intended as a waiver of the confidential, privileged or exempted status of the information transmitted. Unauthorized forwarding, printing, copying, distribution or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail or by calling the NAIC Help Desk at (816)783-8500.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091001/47a0e268/attachment.html>