[cisco-voip] UCCX Recording/Monitoring

Matthew Loraditch MLoraditch at heliontechnologies.com
Thu Oct 1 16:11:37 EDT 2009


I got some anecdotal answers that sound right but aren't working for me but I have yet to find documentation not from the stone ages of CRS 3.0 with official setup instructions.

I'm going to have to call TAC soon.

Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: Robben, John [mailto:JRobben at naic.org]
Sent: Thursday, October 01, 2009 4:08 PM
To: Matthew Loraditch
Subject: RE: [cisco-voip] UCCX Recording/Monitoring

Matthew,

Did you ever find this information?

Regards,

John

________________________________
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Monday, September 28, 2009 15:24
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX Recording/Monitoring
I am either no longer a Google Master or Cisco's documentation sucks worse than normal. I cannot for the life of me find instructions for how to enable the basic Recording/Monitoring built into UCCX. I am on version 7. If someone can point this out I will be eternally grateful.


Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

________________________________

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