[cisco-voip] UCCX Recording/Monitoring

[Tanner Ezell]

Yes, we need specifics on what is not working. What have you done? Where are
you at?

On Thu, Oct 1, 2009 at 5:04 PM, Voice Noob <voicenoob at gmail.com> wrote:

>  What are you having problems with? I assume you are trying to do it in
> CAD?
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Matthew Loraditch
> *Sent:* Thursday, October 01, 2009 3:12 PM
> *To:* Robben, John
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCX Recording/Monitoring
>
>
>
> I got some anecdotal answers that sound right but aren’t working for me but
> I have yet to find documentation not from the stone ages of CRS 3.0 with
> official setup instructions.
>
>
>
> I’m going to have to call TAC soon.
>
>
>
> *Matthew Loraditch*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com
> Support Issue? Email support at heliontechnologies.com for fast assistance!
>
>
>
> *From:* Robben, John [mailto:JRobben at naic.org]
> *Sent:* Thursday, October 01, 2009 4:08 PM
> *To:* Matthew Loraditch
> *Subject:* RE: [cisco-voip] UCCX Recording/Monitoring
>
>
>
> Matthew,
>
>
>
> Did you ever find this information?
>
>
>
> Regards,
>
>
>
> John
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Matthew Loraditch
> *Sent:* Monday, September 28, 2009 15:24
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] UCCX Recording/Monitoring
>
> I am either no longer a Google Master or Cisco’s documentation sucks worse
> than normal. I cannot for the life of me find instructions for how to enable
> the basic Recording/Monitoring built into UCCX. I am on version 7. If
> someone can point this out I will be eternally grateful.
>
>
>
>
>
> *Matthew Loraditch*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com
> Support Issue? Email support at heliontechnologies.com for fast assistance!
>
>
>  ------------------------------
>
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-- 
Regards,
Tanner Ezell
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