[cisco-voip] VoIP Monitoring tool

Sun Oct 4 18:49:23 EDT 2009

Ed, I've tried the Cisco Operations Manager and Service Monitor but wasn't
impressed.  It was kinda buggy and didn't really do all that much above what
RTMT does.  I agree using RTMT and Splunk at the very minimum.  We also use
ClarusIPC which does a lot of good configuration reporting and has a remote
phone control tool like VNC.
Tom Sparks
Taos Consulting
acydgod at gmail.com

On Sun, Oct 4, 2009 at 9:00 AM, <cisco-voip-request at puck.nether.net> wrote:

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> Today's Topics:
>
>   1. Re: Paging solution for K-12 environment (Dennis Heim)
>   2. Re: VoIP Monitoring tool (Ed Leatherman)
>   3. Re: Paging solution for K-12 environment (James Buchanan)
>   4. UC500 sip to CM7.0 DTMF problem (Mike O)
>   5. CSCta73022 for Connection (Tim Frazee)
>   6. HP Hardware Configurations Updated on SWONLY page (Lelio Fulgenzi)
>   7. Re: HP Hardware Configurations Updated on SWONLY page
>      (Lelio Fulgenzi)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Sat, 3 Oct 2009 13:05:30 -0500
> From: Dennis Heim <Dennis.Heim at cdw.com>
> To: Denis Pointer <denis.mailer at gmail.com>,
>        "cisco-voip at puck.nether.net"    <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Paging solution for K-12 environment
> Message-ID:
>        <7DF1C42555B37D4BAAD236799B2D059325548DC551 at EXMB4ILVH.corp.cdw.com>
> Content-Type: text/plain; charset="us-ascii"
>
> What are some of your biggest pain points.... Knowing those, then the list
> can probably assist better with what will overcome those pain points.
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office
> 317.569.4201 Fax
> 317.694.6070 Cell
> dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
> www.berbee.com<http://www.berbee.com/>
>
> From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Denis Pointer
> Sent: Friday, October 02, 2009 4:43 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Paging solution for K-12 environment
>
> Hello,
>    I am working with a K-12 school division where we are deploying a Cisco
> VoIP Solution across numerous schools.  We have the Board office and several
> Schools already on the Cisco solution currently using Singlewire (formerly
> known as Berbee) InformaCast for paging, with Atlas Zone Control Modules to
> tie into existing analog over head paging, as well as some new Atlas IP
> Speakers.  However, for a few reasons (which I won't get into now) they want
> to investigate alternate solutions for the paging platform.
>
>   They require real time paging capabilities to some IP phones and overhead
> speakers simultaneously (we are achieving this today through the use of the
> Atlas Zone Control modules).  They also need a built in bell scheduler.
>
>   The two other paging vendors I am going to start looking into is
> IPCelerate (I believe the IPSession application) and Syn-Apps(I believe the
> SA-Announce and SA-Broadcast applications). I am curious to know what others
> experience has been with there products.  We want something that is easy for
> the end user to use, and can provide a seamless high quality integration.
>
>   Also does anyone currently use / recommend any other vendor software for
> paging that will meet the requirements above?
>
>
> --
> Denis Pointer, A. Sc. T.
> Customer Systems Analyst (Senior Design)
>
> CCVP, CCNA, CCDA
> Cisco Unified Contact Center Specialist
> Cisco IP Telephony Design Specialist
> Cisco Unity Design Specialist
> Cisco Unity Support Specialist
> Cisco IP Communications Express Specialist
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> ------------------------------
>
> Message: 2
> Date: Sat, 3 Oct 2009 14:19:17 -0400
> From: Ed Leatherman <ealeatherman at gmail.com>
> To: Daniel Martin <martind at cae.com>
> Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] VoIP Monitoring tool
> Message-ID:
>        <94a1afde0910031119q3f401f21r1d3d6c4b369b1340 at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> We use NetQoS UCM for quality monitoring and capacity planning. CA just
> bought the NetQoS company so dunno how that will impact things. Also use
> whatsup for uptime monitoring/alerting.
> On the free side, we also use splunk for log collection and RTMT.
>
> On Fri, Oct 2, 2009 at 2:39 PM, Daniel Martin <martind at cae.com> wrote:
>
> >  Hi,
> >
> >
> >
> > I would like to know what most of the people on this List are using for
> > monitoring they VoIP/Network infrastructure.
> >
> >
> >
> > There?s two products that I?m looking at right now. One is CA EHealth for
> > Voice and the other is Cisco Operations/Service Monitor. The CA is more
> > expensive and would integrate into our CA Spectrum tool.
> >
> >
> >
> > Is anybody using these tools or others? I know there is Prognosis but I
> > think it is very expensive as well.
> >
> >
> >
> > I would like to synthetic voice calls, monitor end-to-end voice network,
> > monitor the Call Manager servers, provide historical reporting and do
> alarm
> > notification.
> >
> >
> >
> > Thanks,
> >
> >
> >
> > Daniel.
> >
> >
> >
> > Daniel Martin
> >
> > Chef de Groupe - Infrastructure R?seau et T?l?com
> >
> > Group Leader - Network Infrastructure and Telecom
> >
> > CAE Inc.
> >
> > St-Laurent, Qu?bec Canada
> >
> > H4T 1G6
> >
> > T?l:  1-514-341-2000 x4878
> >
> > Fax: 1-514-340-5489
> >
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
>
> --
> Ed Leatherman
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> ------------------------------
>
> Message: 3
> Date: Sat, 3 Oct 2009 18:41:44 -0400
> From: "James Buchanan" <jbuchanan at ctiusa.com>
> To: "Denis Pointer" <denis.mailer at gmail.com>,
>        <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Paging solution for K-12 environment
> Message-ID:
>        <79B99C253CB1084FB974C7D4A3C47E430172CEAF at EXCHANGE.ctiusa.com>
> Content-Type: text/plain; charset="us-ascii"
>
> My experience with SA-Announce has been largely positive. It easily ties
> into IP-based and analog-based paging systems as well as Cisco IP
> phones. I like it better than IPSession because IPSession relies on LDAP
> to get the list of phones, which has proven to be cumbersome.
> SA-Announce just uses AXL to get the list.
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Denis Pointer
> Sent: Friday, October 02, 2009 4:43 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Paging solution for K-12 environment
>
>
>
> Hello,
>
>    I am working with a K-12 school division where we are deploying a
> Cisco VoIP Solution across numerous schools.  We have the Board office
> and several Schools already on the Cisco solution currently using
> Singlewire (formerly known as Berbee) InformaCast for paging, with Atlas
> Zone Control Modules to tie into existing analog over head paging, as
> well as some new Atlas IP Speakers.  However, for a few reasons (which I
> won't get into now) they want to investigate alternate solutions for the
> paging platform.
>
>
>
>   They require real time paging capabilities to some IP phones and
> overhead speakers simultaneously (we are achieving this today through
> the use of the Atlas Zone Control modules).  They also need a built in
> bell scheduler.
>
>
>
>   The two other paging vendors I am going to start looking into is
> IPCelerate (I believe the IPSession application) and Syn-Apps(I believe
> the SA-Announce and SA-Broadcast applications). I am curious to know
> what others experience has been with there products.  We want something
> that is easy for the end user to use, and can provide a seamless high
> quality integration.
>
>
>
>   Also does anyone currently use / recommend any other vendor software
> for paging that will meet the requirements above?
>
>
>
>
> --
> Denis Pointer, A. Sc. T.
> Customer Systems Analyst (Senior Design)
>
> CCVP, CCNA, CCDA
> Cisco Unified Contact Center Specialist
> Cisco IP Telephony Design Specialist
> Cisco Unity Design Specialist
> Cisco Unity Support Specialist
> Cisco IP Communications Express Specialist
>
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> ------------------------------
>
> Message: 4
> Date: Sat, 3 Oct 2009 21:32:34 -0400
> From: "Mike O" <mikeeo at msn.com>
> To: <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] UC500 sip to CM7.0 DTMF problem
> Message-ID: <BLU0-SMTP4965D06384B27B99713024C5D00 at phx.gbl>
> Content-Type: text/plain; charset="iso-8859-1"
>
> I'm having a problem with outbound DTMF. Internal calls DTMF work fine, but
> PSTN calls don't work.
>
> The call flow is:
>
> UC500>CM7>MCGP(2811)>PRI-PSTN
>
> I think MGCP is dropping the DTMF tones.
>
> Any ideas?
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> ------------------------------
>
> Message: 5
> Date: Sat, 3 Oct 2009 22:45:57 -0500
> From: Tim Frazee <tfrazee at gmail.com>
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CSCta73022 for Connection
> Message-ID:
>        <30ce418a0910032045u19110469t92f9e9ba9d1596a7 at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Has anyone else ran into the same read-only file system bug for Connection
> that CSCta73022 is for CUCM?
>
> I ran into the exact same behavoir and faults on Connection that was also
> running 7.1.2.21900 that my CUCM boxes did last week.
>
> I ended up putting 31900 towards Connection which is funny since the
> application still shows 21900, but OS Admin shows 31900. The RAID
> controller
> firmware was updated on all products I ended up applying 31900 on.
>
> Anyone else seen this? Can Cisco provide a bug ID for the Connection side?
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> ------------------------------
>
> Message: 6
> Date: Sun, 4 Oct 2009 00:27:33 -0400 (EDT)
> From: Lelio Fulgenzi <lelio at uoguelph.ca>
> To: cisco-voip voyp list <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] HP Hardware Configurations Updated on SWONLY
>        page
> Message-ID:
>        <
> 1497985434.10814071254630453832.JavaMail.root at simcoe.cs.uoguelph.ca>
> Content-Type: text/plain; charset="utf-8"
>
> It's been a long time coming, and I think there have been a few of us
> waiting for this, but it seems the HP specs on the SWONLY page has finally
> been updated with the latest(?) HP hardware. Well, G6 platform anyways.
>
> Interestingly enough, the dual processor box is not applicable for
> Communications Manager.
>
> www.cisco.com/go/swonly > HP Server Solutions
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
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> ------------------------------
>
> Message: 7
> Date: Sun, 4 Oct 2009 00:33:29 -0400 (EDT)
> From: Lelio Fulgenzi <lelio at uoguelph.ca>
> To: cisco-voip voyp list <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] HP Hardware Configurations Updated on SWONLY
>        page
> Message-ID:
>        <241172037.10814481254630809781.JavaMail.root at simcoe.cs.uoguelph.ca
> >
> Content-Type: text/plain; charset="utf-8"
>
> oh! and this time it comes with iLO advanced. or so it seems.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
> To: "cisco-voip voyp list" <cisco-voip at puck.nether.net>
> Sent: Sunday, October 4, 2009 12:27:33 AM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] HP Hardware Configurations Updated on SWONLY page
>
>
> It's been a long time coming, and I think there have been a few of us
> waiting for this, but it seems the HP specs on the SWONLY page has finally
> been updated with the latest(?) HP hardware. Well, G6 platform anyways.
>
> Interestingly enough, the dual processor box is not applicable for
> Communications Manager.
>
> www.cisco.com/go/swonly > HP Server Solutions
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> _______________________________________________ cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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