[cisco-voip] UCCx server JTAPI Upgrade tool doesn't run

[Jeff Ruttman]

Greetings,
 
According to this document:

Document ID: 45381  here:  
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_not
e09186a00801c8316.shtml

I run the update tool to install a new JTAPI version on my UCCx server
running version 5.0.
 
But when I run the tool, no application opens.  What now?
 
I don't suppose I can download the CiscoJTAPIClient.exe out of Call
Manager Plugins and just run that on the UCCx server, can I?
 
Thanks
jeff
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