[cisco-voip] TAC - Unity Group Backedup ??

[Lelio Fulgenzi]

agreed. 

however, check the status online. i've been upset before, only to see the ticket already in cisco pending, not "dispatch pending" or whatever. 

but they should at least give you a call back. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Scott Voll" <svoll.voip at gmail.com> 
To: "Bill Carter" <bcarter at sentinel.com> 
Cc: cisco-voip at puck.nether.net 
Sent: Monday, October 5, 2009 4:28:12 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] TAC - Unity Group Backedup ?? 

call and escalate 


On Mon, Oct 5, 2009 at 12:55 PM, Carter, Bill < bcarter at sentinel.com > wrote: 





Three hours and case not assigned. 

612627031 


_______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 



_______________________________________________ cisco-voip mailing list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091005/4b6b9aca/attachment.html>