[cisco-voip] TAC - Unity Group Backedup ??

[Carter, Bill]

I'm watching it online.

"Cisco Service Request Owner" "Not Yet Assigned"

I'm ready to head home for the day.








From: Lelio Fulgenzi
Sent: Mon 10/5/2009 3:35 PM
To: Scott Voll
Cc: cisco-voip at puck.nether.net; Bill Carter
Subject: Re: [cisco-voip] TAC - Unity Group Backedup ??


agreed.

however, check the status online. i've been upset before, only to see the ticket already in cisco pending, not "dispatch pending" or whatever.

but they should at least give you a call back.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Scott Voll" <svoll.voip at gmail.com>
To: "Bill Carter" <bcarter at sentinel.com>
Cc: cisco-voip at puck.nether.net
Sent: Monday, October 5, 2009 4:28:12 PM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] TAC - Unity Group Backedup ??

call and escalate


On Mon, Oct 5, 2009 at 12:55 PM, Carter, Bill <bcarter at sentinel.com> wrote:

Three hours and case not assigned.

612627031



_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip




_______________________________________________ cisco-voip mailing list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091005/a2863d16/attachment.html>