[cisco-voip] mobile connect configuration

[Charles Goldsmith]

Mobile connect (Single Number Reach) on the CM (7.1.2) has me a bit
baffled.  When the call goes through to the cell, and is answered, no
problems there, however, when you want to pick up the line on your
desk, there is no button to do so.  You have to hang up the cell
phone, which puts the call on hold on your desk, or use the enterprise
feature codes (for example, *81 to hold) and put the call on hold,
then pick it up on the desk phone.

Details on this configuration are found at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsmobmgr.html

Is there no better way to handle this?  The end user is going to hear
on-hold music either way.   On a CME, the desk phone gets a resume
button because the call seems to be on-hold during SNR, and you can
switch it from mobile to desk seamlessly with no clicks, blips, or
on-hold music.

Our CIO doesn't like our "upgrade" from CME to CM because of this
feature, and the loss of visual voicemail (another issue outside the
scope of this topic).

Any help would be appreciated.

Charles