[cisco-voip] Converting Public Safety

Ed Leatherman ealeatherman at gmail.com
Tue Oct 20 12:51:53 EDT 2009


1) You're going to need a small scale recording system... there is a
plethora of them out there.

2) So you want the phone to display the original called number rather than
the caller number? Not sure I understand.

On Tue, Oct 20, 2009 at 12:19 PM, Lisa Notarianni <notariannil1 at scranton.edu
> wrote:

>  We are ready to convert our Public Safety department from Centrex to VoIP.
>
> Here are initial issues:
>
> 1.  They record conversations on 6 of their lines.
>
> 2.  They don't want voice mail ever since they have 24 hour coverage.  So,
> they want many of their lines to ring on the users phone but after 3 or 4
> rings start to ring on the main dispatch phone (where the 24 hour staff
> is).  They want the actual number to appear and ring - not call forward to
> the dispatch line so they know which line is ringing.
>
> Any ideas?
>
> Thanks,
> Lisa
>
>
> --
>
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-- 
Ed Leatherman
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