[cisco-voip] Converting Public Safety
Lisa Notarianni
notariannil1 at scranton.edu
Tue Oct 20 12:58:22 EDT 2009
On #2 - Example: Diana's DN should ring on her phone 3 times but flash
on Sam's phone for those 3 rings. After 3 rings, it should begin
ringing on Sam's phone and never go to voice mail.
Ed Leatherman wrote:
> 1) You're going to need a small scale recording system... there is a
> plethora of them out there.
>
> 2) So you want the phone to display the original called number rather
> than the caller number? Not sure I understand.
>
> On Tue, Oct 20, 2009 at 12:19 PM, Lisa Notarianni
> <notariannil1 at scranton.edu <mailto:notariannil1 at scranton.edu>> wrote:
>
> We are ready to convert our Public Safety department from Centrex
> to VoIP.
>
> Here are initial issues:
>
> 1. They record conversations on 6 of their lines.
>
> 2. They don't want voice mail ever since they have 24 hour
> coverage. So, they want many of their lines to ring on the users
> phone but after 3 or 4 rings start to ring on the main dispatch
> phone (where the 24 hour staff is). They want the actual number
> to appear and ring - not call forward to the dispatch line so they
> know which line is ringing.
>
> Any ideas?
>
> Thanks,
> Lisa
>
>
> --
>
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>
>
>
> --
> Ed Leatherman
>
--
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