[cisco-voip] Converting Public Safety

[Jeff Garvas]

Sounds like you make a hunt pilot/hunt list that rings a line group for the
appropriate number of seconds to get 3-4 rings.

Then, it'll roll to a second line group.

Diana is a member of the first line group.
Sam is a member of both line groups.

The second line group never times out.




On Tue, Oct 20, 2009 at 12:58 PM, Lisa Notarianni <notariannil1 at scranton.edu
> wrote:

>  On #2 - Example:  Diana's DN should ring on her phone 3 times but flash on
> Sam's phone for those 3 rings.  After 3 rings, it should begin ringing on
> Sam's phone and never go to voice mail.
>
>
> Ed Leatherman wrote:
>
> 1) You're going to need a small scale recording system... there is a
> plethora of them out there.
>
> 2) So you want the phone to display the original called number rather than
> the caller number? Not sure I understand.
>
> On Tue, Oct 20, 2009 at 12:19 PM, Lisa Notarianni <
> notariannil1 at scranton.edu> wrote:
>
>> We are ready to convert our Public Safety department from Centrex to VoIP.
>>
>> Here are initial issues:
>>
>> 1.  They record conversations on 6 of their lines.
>>
>> 2.  They don't want voice mail ever since they have 24 hour coverage.  So,
>> they want many of their lines to ring on the users phone but after 3 or 4
>> rings start to ring on the main dispatch phone (where the 24 hour staff
>> is).  They want the actual number to appear and ring - not call forward to
>> the dispatch line so they know which line is ringing.
>>
>> Any ideas?
>>
>> Thanks,
>> Lisa
>>
>>
>> --
>>
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>>
>>
>
>
> --
> Ed Leatherman
>
>
> --
>
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>
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