[cisco-voip] Converting Public Safety

[Lisa Notarianni]

I think the Hunt Group will solve issue #2.

For item #1 there is already a recording device in place.  3 of six 
lines will be converted to VoIP and we are leaving the other 3 Centrex.  
All 6 lines need to use this device.  Can a traditional recording device 
be used with VoIP?
> 1) You're going to need a small scale recording system... there is a 
> plethora of them out there.
>
> 2) So you want the phone to display the original called number rather 
> than the caller number? Not sure I understand.
>
> On Tue, Oct 20, 2009 at 12:19 PM, Lisa Notarianni 
> <notariannil1 at scranton.edu <mailto:notariannil1 at scranton.edu>> wrote:
>
>     We are ready to convert our Public Safety department from Centrex
>     to VoIP.
>
>     Here are initial issues:
>
>     1.  They record conversations on 6 of their lines.
>
>     2.  They don't want voice mail ever since they have 24 hour
>     coverage.  So, they want many of their lines to ring on the users
>     phone but after 3 or 4 rings start to ring on the main dispatch
>     phone (where the 24 hour staff is).  They want the actual number
>     to appear and ring - not call forward to the dispatch line so they
>     know which line is ringing.
>
>     Any ideas?
>
>     Thanks,
>     Lisa
>
>
>     -- 
>
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>
>
>
> -- 
> Ed Leatherman
>

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