[cisco-voip] CCX CSQ Avg Wait Duration calculation

[Tanner Ezell]

In my experience, average wait times are a bad idea..

On Thu, Oct 22, 2009 at 9:55 AM, c3voip <c3voip at nc.rr.com> wrote:

>  I am wanting to use the Avg Wait Duration for a CSQ to prompt users on
> hold of approximate wait time, but it appears in my testing that it resets
> daily.
>
>
>
> Is this truly the case or since I am only testing for short periods of time
> that the average goes to zero since there are so few calls?
>
>
>
> Thanks,
>
> -C
>
>
>
>
>
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>


-- 
Regards,
Tanner Ezell
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