[cisco-voip] UCCX upgrade 5.0.2 -> 7.0.1

Mathew Miller miller.mathew at gmail.com
Fri Oct 23 13:45:53 EDT 2009


Yes and they will be notified.


On Oct 23, 2009, at 12:22 PM, Biffle, Gerrad wrote:

> I have a couple of questions about upgrading UCCX from 5.0.2 to 7.0.1:
>
> ·        Historical Data – is this data migrated for this upgrade  
> (unlike moving from 3.5 to 5)?
> ·        CAD – will the agents be notified of an upgrade … or does  
> the Agent Desktop need to be re-installed?
>
> Thanks for the help!
>
>
>
>
>
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