[cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from CCM4.1.3

[Chris Ward (chrward)]

Did you re-install the new AC client on their PCs? New versions of CUCM
bring new versions of AC. Also, make sure CTIManager and AC Server are
both running on the appropriate nodes.

 

-Chris

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of c3voip
Sent: Monday, October 26, 2009 9:35 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from
CCM4.1.3

 

My attendant console clients are unable to gain call control of their
phones after an upgrade from CCM 4.1.3 to CUCM 7.1.2.

 

Can anyone point me in the right troubleshooting direction?  I know the
ac user should have no controlled devices, but it seems like that is the
problem.

 

Thanks,

-C

 

 

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