[cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from CCM4.1.3

[c3voip]

Yes and Yes.  I have both AC Server and CTI Manager running on all CUCM's.

 

 

From: Chris Ward (chrward) [mailto:chrward at cisco.com] 
Sent: Monday, October 26, 2009 9:41 AM
To: c3voip; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from
CCM4.1.3

 

Did you re-install the new AC client on their PCs? New versions of CUCM
bring new versions of AC. Also, make sure CTIManager and AC Server are both
running on the appropriate nodes.

 

-Chris

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of c3voip
Sent: Monday, October 26, 2009 9:35 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from
CCM4.1.3

 

My attendant console clients are unable to gain call control of their phones
after an upgrade from CCM 4.1.3 to CUCM 7.1.2.

 

Can anyone point me in the right troubleshooting direction?  I know the ac
user should have no controlled devices, but it seems like that is the
problem.

 

Thanks,

-C

 

 

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