[cisco-voip] AC Hunt Pilot won't Forward After Hunting

[Jeff Ruttman]

Greetings,
 
I want to have an AC hunt pilot with 2 members set to circular hunting
where if neither member picks up the call, it gets sent to a contact
center trigger.
 
On the line config in the AC pilot, I have my contact center trigger
extension in the forward busy, no answer, no coverage etc. fields.  I
would think that would do it, but instead the call just goes to
voicemail.  If I put the forwarding to the contact center on the 2
member's phone lines, unanswered calls do go to the contact center.
Problem with this setup is incoming calls don't hunt.  The pilot rings
one member and then member's phone line forwards to the contact center.
 
I wonder why the forwarding fields in the AC pilot line's config are
being ignored?
 
Thanks
jeff
CONFIDENTIALITY NOTICE: The information contained in this email including attachments is intended for the specific delivery to and use by the individual(s) to whom it is addressed, and includes information which should be considered as private and confidential. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by anyone other than the intended recipient is prohibited. If you have received this message in error, please reply to the sender immediately and delete the original message and any copy of it from your computer system. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091029/4972c24b/attachment.html>