[cisco-voip] Upgrades

[Chris Clouse]

Here is the direct link because there isn't much of a chance finding it with Cisco's high quality search function.

http://tools.cisco.com/gct/Upgrade/jsp/index.jsp

~Chris

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Wednesday, September 02, 2009 1:53 PM
To: Micah Bennett
Cc: VoIP
Subject: Re: [cisco-voip] Upgrades

go to cisco.com<http://cisco.com> and enter PUT (product upgrade tool)

based on UCSS contract number it should give you what you can order.  eg. 4.3 to 7.0 or 7.1

enter your qty and click submit.

in 2 - 4 weeks you should get your media and feature license.

the DMA should get your DLU's and bring them over to the upgrade for devices.  same with node licenses.

so if you bought phones that are not currently setup. I would add them before you DMA to the new version.

scott
On Wed, Sep 2, 2009 at 11:07 AM, Micah Bennett <mbennett at als-xtn.com<mailto:mbennett at als-xtn.com>> wrote:

Ok.  I have UCSS support on all parts of my system.  This is supposed to give me access to major release upgrades on my system.

How do I go about requesting the new versions of software if I am planning an upgrade to a new major release, such as jumping from 4.2(3) to CM 7.

What is included with the software?  I assume it's the OS for the server as well as the product software?  Does the upgrade include a conversion for all my existing licensing?

I know it does not include whatever new hardware I may need or additional licenses more than what I have today (or have support on).

Ordering new is confusing enough; it seems that upgrades are even worse.

Micah Bennett

Telecommunications Admin

Active Outdoors

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090902/edfc6b54/attachment.html>