[cisco-voip] ARC Connect CT Server does not start after Anti-Virus loaded.

[Louis Koekemoer (ZA)]

I need some help with ARC. My customer installed Anti-Virus, and since then the ARC Connect CT server does not start. The moment we remove Anti-Virus, it starts. We have excluded the c:\ArcData folder, but it still does not work. Any other folder we need to exclude?


Regards

Louis Koekemoer
Cisco IPT Systems Engineer
Converged Communications
Dimension Data (South Africa)

Tel:         +27 (11) 575 6560
Fax:        +27 (11) 576 6560
Cell:       +27 (71) 680 8790
Email:    Louis.Koekemoer at za.didata.com<mailto:Louis.Koekemoer at za.didata.com>

Cisco Global Technology  Excellence Partner of the Year 2009 | Cisco Global Enterprise Partner of the Year 2007
Cisco Unified Communications Partner of the Year 2008 | Cisco IP Communications Partner of the Year 2002 - 2007
Cisco Emerging Markets Theatre Partner of the Year (Middle East & Africa) 2008 | Cisco Africa, Enterprise Partner of the Year 2009
Cisco Africa, Solution Innovation Partner of the Year 2009 | Cisco South Africa Gold Partner of the Year 2005 - 2007

For more information about Dimension Data, please go to www.dimensiondata.com<http://www.dimensiondata.com/>

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