[cisco-voip] Inter cluster trunk calls dropping at 10 minutes since upgrade to 7.0.2

Erick Bergquist erickbee at gmail.com
Tue Sep 8 21:41:55 EDT 2009


FYI,

Been awhile, but setting the H323 Peer Preserve Service parameter on
both clusters fixed this issue for me.


On Thu, Aug 13, 2009 at 11:47 AM, Erick Bergquist<erickbee at gmail.com> wrote:
> FYI,
>
> This is line from the CCM Detailed trace where it disconnects due to
> abnormal TCP Session disconnect.
>
> 08/10/2009 11:08:21.108
> CCM|H225Cdpc(0000476)::active10_TcpStopSessionInd: H225 Tcp session
> terminated abnormally
> |<CLID::StandAloneCluster><NID::10.12.5.2><CT::4,100,65,1.
> 11216924><IP::10.12.5.2><DEV::SEP00DE735C201><LVL::Error><MASK::0100>
>
> Cisco TAC also suggested to set the H323 Peer Preserve value to True
> on both clusters which we changed today. The H323 TCP Keepalive is
> also to true on both sides (was).
>
>
> On Wed, Aug 12, 2009 at 1:35 PM, Erick Bergquist<erickbee at gmail.com> wrote:
>> No, there is no timeout set to 10 minutes for media exchange timeout I
>> could find.
>>
>> I have opened a TAC Case on this with the CCM traces I collected on a
>> problem call.
>>
>> Mike O, any success on your similar issue?
>>
>> On Fri, Aug 7, 2009 at 10:44 AM, Wes Sisk<wsisk at cisco.com> wrote:
>>> check your CM service parameters to see if you have anything like media
>>> exchange timeout set to 10 minutes.
>>>
>>> alternatively you can look at CM SDI and SDL traces to see what timer is
>>> firing.
>>>
>>> Do you have any firewall or NAT between clusters?  Have you enabled
>>> H.225/h245 TCP keepalives (CM service parameter)
>>>
>>> /Wes
>>>
>>> On Thursday, August 06, 2009 9:42:42 AM , Erick Bergquist
>>> <erickbee at gmail.com> wrote:
>>>>
>>>> Anyone know of any issues with calls dropping across a Intercluster
>>>> trunk (Non Gatekeeper controlled) between a CUCM 6.1.2 cluster and a
>>>> 7.0.2 cluster? The calls stay connected for 10 mins and then
>>>> disconnect. The disconnect occurs when a user on the 6.1.2 cluster
>>>> calls someone on the 7.0.2 cluster and  not the other way. This
>>>> problem did not exist before the one side was updated to 7.0.2. I've
>>>> compared the trunk configuration on both sides, etc and all that looks
>>>> good.
>>>>
>>>> Anything change in 7.0.2 trunk-wise I may need make adjustments for?
>>>> Just posting here quick before I gather traces and open a TAC case.
>>>>
>>>>
>>>> Thanks, Erick
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>
>>>
>>
>


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