[cisco-voip] Old Legacy Attendant console

[Bennie Grant]

AXL is only used for the setup of SuperProvider (CTI function), so that you can tie DNs to MAC addresses. If you're looking at doing this yourself, I'd start with the CTI/TSP Developer Guide on CCO, and look for the "SuperProvider" section along with "device monitoring". Don't try and do it the way the old CAC did - you cannot get access to this code (even as Arc, we couldn't!) and it will be going away shortly anyway - so the advise would be use CTI

Bear in mind that if you're going to run a productized app against CUCM, you should go through IVT certification for TAC support, so bear this in mind before you overload a CUCM (too many CTI requests can cause CUCM stability issues)

Cheers

Bennie Grant
VP - Operations
Arc Solutions (International) Inc
Part of the Mettoni group | www.mettoni.com<http://www.mettoni.com/>

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From: Granger, Simon [mailto:simon.granger at fmglobal.com]
Sent: Wednesday, September 09, 2009 10:08 AM
To: Bennie Grant; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Old Legacy Attendant console

That does help, but I thought you are limited to 1800 axl requests a minute or something like that.

I am looking a writing a similar thing in a new program, and it is helpful to know the best way to do it. If you have any ideas that would be great.

Simon Granger
Senior Server Specialist

FM Global
1 Windsor Dials, Windsor, Berkshire, SL4 1RS, UK
T: +44 (0)1753 750154
F: +44 (0)1753 868700
www.fmglobal.com

From: Bennie Grant [mailto:Bennie.Grant at mettoni.com]
Sent: 09 September 2009 15:02
To: Granger, Simon; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Old Legacy Attendant console

The old CAC used something called the "Line State Server", which was essentially a Cisco proprietary interface using TCD & accessing the database

The new AC's use CTI (TAPI), with a bit of AXL in there too for SuperProvider support

Hope that helps

Cheers

Bennie Grant
VP - Operations
Arc Solutions (International) Inc
Part of the Mettoni group | www.mettoni.com<http://www.mettoni.com/>

*****Arc Solutions have now launched online Forums for our customers and partners. Visit http://forum.arcsolutions.com<http://forum.arcsolutions.com/> to register*****

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Granger, Simon
Sent: Wednesday, September 09, 2009 9:47 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Old Legacy Attendant console

Does anyone know what it uses to get the status of the lines in the old (and possibly new) attendant console is it TAPI/AXL/Something Else? As shown in the picture below.

[cid:image001.png at 01CA3135.D50BD2B0]
[cid:image002.png at 01CA3135.D50BD2B0]
[cid:image003.png at 01CA3135.D50BD2B0]

Thanks

Simon

Simon Granger
Senior Server Specialist

FM Global
1 Windsor Dials, Windsor, Berkshire, SL4 1RS, UK
T: +44 (0)1753 750154
F: +44 (0)1753 868700
www.fmglobal.com


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