[cisco-voip] Summary new Cisco Unified Console

[Bennie Grant]

It's not partition aware - for example line state etc. For 10 consoles, you're about right - although you would also want to include UCSS and possibly SmartNet too

For a system that size though, customer would likely be wanting options such as redundancy, reporting as well, and they'd likely have some specific directory requirements. CUEAC may meet the requirements, if its just a basic system but be aware of the other requirements too - with systems this size we often find the customer wants these other options too....As I mentioned previously, DD are a fully fledged Arc partner, so we can help you work out if CUEAC or Arc is the right fit (they're all Arc products, so we're pretty agnostic - its just making sure the customer gets what they need, not just whatever is easiest to quote!)

Feel free to drop me a line directly if you need any help scoping it out

Cheers

Bennie Grant
VP - Operations
Arc Solutions (International) Inc
Part of the Mettoni group | www.mettoni.com<http://www.mettoni.com/>

*****Arc Solutions have now launched online Forums for our customers and partners. Visit http://forum.arcsolutions.com<http://forum.arcsolutions.com/> to register*****

From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Saturday, September 12, 2009 11:25 AM
To: Bennie Grant; cisco-voip at puck.nether.net
Subject: RE: Summary new Cisco Unified Console

Is CUEAC mulit-tenant/partition aware?

Appears as if 10 operators using CUEAC I should budget around $30k list, plus the server/os/SQL (another $10k) ?Sound about right?

From: Bennie Grant [mailto:Bennie.Grant at mettoni.com]
Sent: Friday, September 11, 2009 11:28 PM
To: Jason Aarons (US); cisco-voip at puck.nether.net
Subject: RE: Summary new Cisco Unified Console

Sorry to tell you this, but you are NOT correct I'm afraid:

Cisco Attendant Console (CAC) is end of life and unsupported on new installations of CM 7.x and above

Cisco Unified Business Attendant Console (CUBAC), Cisco Unified Department Attendant Console (CUDAC) and Cisco Unified Enterprise Attendant Console (CUEAC) are the replacements for the new EoL old CAC. All of these options are "pay for" - there is no FREE Attendant Console option. These are the Arc Solutions OEM Consoles. Therefore, there is a PER SEAT/PER CONSOLE license fee for any of the new Attendant Consoles - referred to as CUxAC as the portfolio.

List pricing for these consoles (if memory serves me right is)

CUDAC - $1,195
CUBAC - $2,195
CUEAC - $2,995

Arc Enterprise Solutions Plus is then available, and then beyond that Arc Enterprise Premium for Arc partners (of which DD is one).

For any of these options, a physical server is required. The Arc portfolio supports VM, however TAC do not support CUxAC in a Virtual environment today.

Let me know if you need any more information on this - DiData are a recently signed fully fledged Arc partner, and we'll be doing a lot of education sessions, training etc with you over the coming weeks & months to help you through this. In the meantime though, drop me a line if you need any more info

However, the bottom line is NO - this new Cisco Attendant Consoles are not free!

Cheers

Bennie Grant
VP - Operations
Arc Solutions (International) Inc
Part of the Mettoni group | www.mettoni.com<http://www.mettoni.com/>

*****Arc Solutions have now launched online Forums for our customers and partners. Visit http://forum.arcsolutions.com<http://forum.arcsolutions.com/> to register*****

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Friday, September 11, 2009 10:24 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Summary new Cisco Unified Console

Am I correct in that CUEAC is a free product in regards to the Cisco software license fees? (I still need a server, OS, SQL, etc)

Arc Enterprise (Cisco Solutions Plus)
http://www.arcsolutions.com/north_america/solutions/products/arc_enterprise.aspx

Cisco Unified Console
http://www.cisco.com/en/US/products/ps7282/index.html

Cisco Attendant Console (CAC) End of Life
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/end_of_life_notice_c51-499091.html

Part Numbers (retail list prices shown)
(CAC) Cisco Attendant Console (end of life/end of sale)
(CUDAC) 2-Clients, Cisco Unified Department Attendant Console CUD-ATT-CON=  Price $0.00
(CUBAC) 6-Clients, Cisco Unified Business Attendant Console CUB-ATT-CON= Price $0.00
(CUEAC) 25-Clients, Cisco Unified Enterprise Attendant Console CUE-ATT-CON=  Price $0.00/ plus separate Unified Attendant Server+Windows 2003 Server+SQL Server 2005 Standard/Enterprise, AV)
SolutionsPlus ARC Enterprise PC Attendant Consol SP-ARC-ENP-ATT-CON= Pricing Starts at $4500.00/plus separate Unified Attendant Server)

Unified Enterprise Attendant Console Release 3.0.1.4
Release 14 April 2009
Table 1-2 has Product Feature Table
17" Monitor/SoundCard highly recommended
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmac/arc/arcrn3014.pdf

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