[cisco-voip] Unity 5.0.1 and Exchange 2010

Tue Sep 15 18:22:29 EDT 2009

MWI doesn't work with 7, but is supposed to with 10.  We buy a set number of tickets that we can open with our licensing. We haven't had to use any of them yet, but we are a pretty competent shop.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella Mariotti-Jones
Sent: Tuesday, September 15, 2009 4:30 PM
To: Scott Voll
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity 5.0.1 and Exchange 2010

Scott, would MWI work with Exchange 7 or would you need a third party app to make it work?
What kind of support contract do you have with MS? As far as my group knows here every time we had trouble and we had to call it was for a fee and the tech support wasn't the best either, with Cisco we have 24x7 and matters do get resolved quickly.

rossella mariotti-jones | network analyst | chemeketa community college | rossella.mariotti.jones at chemeketa.edu | 503-589-7775
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, September 14, 2009 1:19 PM
To: Voice Noob
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity 5.0.1 and Exchange 2010

We are also evaluating jumping ship from Unity UM to Exchange 2k7.  The smartnet + UCCS subscriptions are to much......... for a product (Voice Mail) that shouldn't cost 1/2 what it does.

I had a conversation with the Unity PM and BU about it......... I don't think they knew what to say.

with a SLA from M$ it doesn't make sense to stay with ci$co for UM.  and if exchange 2k10 has call handlers.......... we will move no question.

Scott
On Fri, Sep 11, 2009 at 1:47 PM, Voice Noob <voicenoob at gmail.com<mailto:voicenoob at gmail.com>> wrote:

Guys at some point soon I have to believe that connection will be just as good as Unity is now with the tie into the exchange store. Everyone knows how bad integrated is compared to Unified. You have to assume that they are not going to let MS beat them on this and will have a way that the voicemails are stored in exchange. I would suggest you evaluate your decision thoroughly before making a jump like that.

From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>]
Sent: Friday, September 11, 2009 3:43 PM
To: Voice Noob; 'Eric Isakson'; 'Lelio Fulgenzi'

Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] Unity 5.0.1 and Exchange 2010

We and BYU both are on Exchange 2007 UM, they migrated from Unity while we are migrating from Octel.

The short answer really is, if you want Unified Messaging you're only strategic answer is Microsoft.  If you're ok with Integrated Messaging, then you can settle for Unity Connection or Unity Express.

I've had quite a few conversations with people at Cisco about Unity and Microsoft Exchange UM.  Exchange UM surprised everyone that is was so good it's first release.  And while they may say they are not abandoning Unity, that doesn't mean that it will stay or even become current with features.  Just like the 2nd Gen IP Phones, the 7940/7960.  I believe the main reason these are still sold is because they would make way too many people upset when they say, oh these are now EOS and you have 5 years support left for them.

We're doing Unity Express  or connection in the field because we don't have local mail stores; and most of these aren't even doing integrated messaging they're just voicemail, because Integrated messaging is so much harder to deal with than unified messaging.

Just my opinion.

-Nate

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Voice Noob
Sent: Friday, September 11, 2009 2:30 PM
To: 'Eric Isakson'; 'Lelio Fulgenzi'
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Unity 5.0.1 and Exchange 2010

Why is it a bad decision? What would cause you to drop connection completely?

From: Eric Isakson [mailto:eric.isakson at ogdenclinic.com<mailto:eric.isakson at ogdenclinic.com>]
Sent: Friday, September 11, 2009 3:24 PM
To: Lelio Fulgenzi; Voice Noob
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] Unity 5.0.1 and Exchange 2010

I'm fairly certain that they announced that Unity 8 will be the last version of Unity.  After that, it will be Unity Connection or Unity Express.  This is what we were told by Cisco reps at a recent Tech Day here in Utah.  Our partners have verified the same.

We see this as a bad decision and will probably result in our moving to Exchange for voice messaging and such once MS catches up or comes closer with features.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Lelio Fulgenzi
Sent: Friday, September 11, 2009 2:03 PM
To: Voice Noob
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Unity 5.0.1 and Exchange 2010

I got a similar "feeling" from a few conferences I attended. They're not going to discontinue or stop developing Unity, but I think the bulk of effort will be into Unity Connection. For example, you'll likely see features in Unity Connection first, then ported to Unity. Of course, none of this can be verified or confirmed and can change on the drop of a dime, just like other things.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Voice Noob" <voicenoob at gmail.com<mailto:voicenoob at gmail.com>>
To: "Matthew Loraditch" <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>, "Cristobal Priego" <cristobalpriego at gmail.com<mailto:cristobalpriego at gmail.com>>, "Rossella Mariotti-Jones" <rossella.mariotti.jones at chemeketa.edu<mailto:rossella.mariotti.jones at chemeketa.edu>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Friday, September 11, 2009 2:42:01 PM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] Unity 5.0.1 and Exchange 2010

Until they get feature parity with Unity I don't think they will stop.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Matthew Loraditch
Sent: Friday, September 11, 2009 1:35 PM
To: Cristobal Priego; Rossella Mariotti-Jones
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Unity 5.0.1 and Exchange 2010

Unity 8 is coming, there is  a beta going on now and per a post on the NetPro forums it will have new features

Matthew Loraditch
1965 Greenspring Drive

Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Cristobal Priego
Sent: Friday, September 11, 2009 2:20 PM
To: Rossella Mariotti-Jones
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Unity 5.0.1 and Exchange 2010

as far as I know the development for Unity is going to stop with version 7.X . all the efforts are focused on unity connection

maybe i'm wrong, but that's what i know.

2009/9/11 Rossella Mariotti-Jones <rossella.mariotti.jones at chemeketa.edu<mailto:rossella.mariotti.jones at chemeketa.edu>>

Currently we use Microsoft Exchange 2003 with Cisco Unity version 5.0(1) and there is talk in our organization to upgrade to Exchange 2010 next year, I see Unity 7 supports Exchange 2007 but I can't find anything about Exchange 2010, is this possible? Does anyone know anything about it? Thanks in advance.

rossella

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