[cisco-voip] External Callers Voicemail does not get to users nor does mwi work? anyone heard of this ?

[Gwenzit]

internal vm works when someone leaves a message.The users receive a new message notification and can retrieve the vm . External users calling into the system get to the persons vm box, leave a message but the user never receives the vm nor does the mwi notify the called party there is a voice message waiting. 

rebooted the unity server and all is fine now. We have not done any updates or patches lately so this is a new problem that just popped up suddenly.


Its unity 5,

Anyone ever seen this?
 
GregW 
 
 
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