[cisco-voip] CUEAC BLF question

[Bennie Grant]

Hi Dana

That's correct, those are the only overflow options with CUEAC. Glad you got the answer to the BLF one

Thanks

On Sep 24, 2009, at 7:08 AM, "Dana Tong (AU)" <Dana.Tong at didata.com.au<mailto:Dana.Tong at didata.com.au>> wrote:

Ok so it seems that dynamic BLF for CUEAC is available in the EFT version 3.1.1.4 but not yet out for customer release.

I have another question however.

Is there a way to set an overflow timer? CUEAC seems to only has a max calls and no-operator overflow?

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dana Tong (AU)
Sent: Thursday, 24 September 2009 3:36 PM
To: <mailto:cisco-voip at puck.nether.net> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] CUEAC BLF question

Hey guys,

With the new CU Enterprise Attendant Console is there a way to get phone status to show up automatically?

I can press “F2” to bring up the alternate numbers and it will show the phone status (on hook, in a call, etc...) but it won’t show up in the standard internal directory.

Is it because CUEAC performs a direct database lookup? Is there another fix to display the BLF status of the phone in the directory without having to press “F2”.

Thanks
Dana


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