[cisco-voip] hunt list and voicemail
Sean Wilson (US)
sean.wilson at us.didata.com
Sat Sep 26 09:32:55 EDT 2009
The hunt pilot DN will be the calling number that hits Unity. You can set up a forwarded call in Unity to send the call to a Subscriber geeting of your liking.
You should get the Opening Greeting regardless if this is setup, so you need to take a look at call routing and/or confirm a legit VMP is tied to the CTIP.
"Sent from mobile device."
________________________________
From: cisco-voip-bounces at puck.nether.net
To: cisco-voip at puck.nether.net
Sent: Fri Sep 25 18:11:05 2009
Subject: [cisco-voip] hunt list and voicemail
I have hunt group configured to go to other hunt groups which is all working fine. After no answer I want it to go to Voicemail. So I configured the hunt pilot forward busy a CTI Port which is Configured to send calls to Voicemail. Problem is when I call the first Hunt group it goes to the second Hunt group when its should go to Voicemail I get a fast busy.
1st Hunt
|
|
2nd Hunt
|
|
Hunt Pilot of 2nd Hunt configured as Forward to Voicemail
If I configure the CTI on the first Hunt group it does not fall over to the second hunt group. How can I get this to work right.
Thanks in advance !!
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