[cisco-voip] missing CAR data...why?

[Lelio Fulgenzi]

Sorry - CCM v4.1(3)sr7 

from SQL: CAR has data as far back as Jun 17 2009 as the error suggests. 
from SQL: CDR has data as far back as Sep 9 2009 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Wes Sisk" <wsisk at cisco.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "cisco-voip voyp list" <cisco-voip at puck.nether.net> 
Sent: Tuesday, September 29, 2009 2:35:56 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] missing CAR data...why? 

What CM version? 

what is the oldest record available in the CDR database? 
what is the oldest record available in the CAR database? 

/Wes 

On Tuesday, September 29, 2009 2:17:02 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote: 



For some reason, it looks like we're missing CAR data. I'm pretty sure we have CDR data because I can do searches. But when I do anything from the CAR menu, I get: 



30023: Data is not available for the date range selected. Data is only available from Jun 17, 2009 to Sep 1, 2009. 


A colleague of mine ran a manual purge sometime early August, but he's done that many times and even then, he always uses the "older than" option and selects something from a few months back. 

Any way to check what's going on? I checked the event viewer for Sept 1 and 2 and couldn't see anything. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


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