[cisco-voip] Attendant Console Calls Not Clearing

[Scott Voll]

When you figure it out..... let me know too.
Scott

On Tue, Sep 29, 2009 at 12:28 PM, Jeff Ruttman <ruttmanj at carewisc.org>wrote:

>  Greetings,
>
> In Attendant Console and in the Call Control window, the operator's phone
> lines are listed.  When a call rings a line, you see the ringing phone icon
> next to the line getting the call and you see the call in the call details.
> Since my upgrade to 6.1.4su1, calls that have come in but are no longer in
> progress remain in the call details and the ringing phone icon continues to
> display.  New calls can come in ok, can be answered, transferred, etc, but
> those old calls aren't clearing the call details list.  These phantom,
> uncleared calls just build up.   Restarting the phone (or AC, I
> believe) clears them.
>
> This appears to happen on calls that don't get answered but not all that go
> unanswered.
>
> I've tried restarting the AC services on all the servers.
>
> Any other ideas?
>
> Thanks
> jeff
>
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