[cisco-voip] Unity Conn, Exchange INT for Calendar

[Haas, Neal]

 I am not able to get Unity Conn to integrate with Exchange 2007. Looking into the Tomcat logs shows nothing out of the normal. Here are two Tests that I have completed. Exchange IIS has been fully configured, I have went over the docs a couple times and that is configured correctly. Do I need to add the user to a special service account on exchange?

Setting the Login Type to "Use User ID Provided Below"

The validation results for subscriber external service account of THEUSER with service Exchange Integration:

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image003.gif at 01CAD246.A1CB7650] The server domain name can be resolved.

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image003.gif at 01CAD246.A1CB7650] Server cofcas1.intra.co.fresno.ca.us can be reached by ping.

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image003.gif at 01CAD246.A1CB7650] The service port for calendaring is functional.

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image004.gif at 01CAD246.A1CB7650] The system failed to perform a typical calendaring operation. Please refer to other warnings and errors generated by the tool and check the tomcat log file for the details. The system failed while trying to make an API call.

Setting Account Information to Login type "use connection alias"


[cid:image001.gif at 01CAD246.EC306A20]      The validation results for subscriber external service account of THEUSER with service Exchange Intergration:

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image003.gif at 01CAD246.A1CB7650] The server domain name can be resolved.

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image003.gif at 01CAD246.A1CB7650] Server cofcas1.intra.co.fresno.ca.us can be reached by ping.

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image003.gif at 01CAD246.A1CB7650] The service port for calendaring is functional.

[cid:image001.gif at 01CAD246.EC306A20]      [cid:image004.gif at 01CAD246.A1CB7650] The user password has not been set. Please set the user domain password through CPCA. The external service account is associated with an Exchange 2007 server, the account cannot be used until the user password is set.

Neal Haas

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