[cisco-voip] Graceful Shutdown CUCM7.x

[Lelio Fulgenzi]

you can do anything with Expect. ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Jim McBurnett" <jim at tgasolutions.com> 
To: "Ryan Ratliff" <rratliff at cisco.com>, "Dennis Heim" <Dennis.Heim at cdw.com> 
Cc: cisco-voip at puck.nether.net 
Sent: Thursday, April 8, 2010 11:58:41 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Graceful Shutdown CUCM7.x 




While I have not done this, I have heard of people using UPS’s management apps to launch scripts to login to CUCM and issue a shutdown. 

Why? 

1. Unsupported UPS 

2. large UPS and only 1 cable 

3. The geek factor? 



TAC supported? Likely not, do they do it? Yes— 

But does it do anything you can’t do from an SSH session? No.. so support might be there… 

Does it work—yes… 

>From what was explained to me, it was securecrt or ZOC script or a linux app that captured the process and commands issued with the responses. 



Anyway—that is what I have heard… 





Later, 

Jim 







From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff 
Sent: Thursday, April 08, 2010 11:31 AM 
To: Dennis Heim 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Graceful Shutdown CUCM7.x 



Correct, what we support is documented in the article Jack referenced. 





Additionally there were several bugs in early 7.0 related to this so make sure you are on 7.1(2) or later. 





TAC will not install some 3rd party agent via root access so please don't ask. 






-Ryan 





On Apr 8, 2010, at 10:54 AM, Dennis Heim wrote: 








What Cisco supports will already be in the OS build. The article mentions a few APC UPS models to use. Outside of that, it probably is not supported. 






Dennis Heim 
Network Voice Engineer 
CDW Advanced Technology Services 
11711 N. Meridian Street, Suite 225 
Carmel, IN 46032 

317.569.4255 Office 
317.569.4201 Fax 
317.694.6070 Cell 


dennis.heim at cdw.com 
www.berbee.com 







From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jack Martin 
Sent: Thursday, April 08, 2010 10:02 AM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] Graceful Shutdown CUCM7.x 





Does Cisco or a third-party have a solution to perform a graceful shutdown of a CUCM 7.x appliance? We have a customer that experiences periodic power failures. They are running PowerChute, which has an agent for Linux. Is this software supported on the appliance? I know us plebes don't have root access, but could I open a TAC case to have the PowerChute agent installed, assuming that it is supported? 





Jack Martin 
CCVP, CCNA-Wireless 


Network Engineer 


Tushaus Computer Services 


10400 Innovation Drive, Ste 100 


Milwaukee, WI 53226 


414.908.2222 Helpdesk 


414.908.2267 Work 


414.908.4467 Fax 


http://www.Tushaus.com 


http://www.Linkedin.com/in/Jackster 




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