[cisco-voip] Auto Attendent

[Ali El Moussaoui]

Well Thats what i meant by restarting TCD didn't work ;)... i did this early
morning hard reset for both servers and things went back to normal ...
thanks anyways ;)

On Tue, Apr 13, 2010 at 3:09 PM, Robben, John <JRobben at naic.org> wrote:

> Go to Application, Cisco Unified Callmanager Serviceability
>
> Go to Tools, Control Center
>
> Select a server (doesn't matter which one you do first - you have to do
> all)
>
> Select Cisco Telephony Call Dispatcher
>
> Stop and then Start the Service
>
> Do the same for second server
>
>
> ________________________________
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ali El
> Moussaoui
> Sent: Tuesday, April 13, 2010 2:57 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Auto Attendent
>
>
> Hello,
>
> I arrived to office this morning and got a call from the operator that
> the "Line Status" in auto atendent are giving "?" as unknown. I did
> restart the CTI Manager service and the TCD service but still the same.
> i even did a reset for the Pilot with no success. We are using call
> manager 4.2. Any idea how to troubleshoot this issue?
>
> Regards,
> Ali
> -----------------------------------------
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