[cisco-voip] UCCx scripting

Craig Staffin craig at staffin.org
Thu Apr 15 20:41:09 EDT 2010


hmmm you are correct I was thinking of sending to an agent.

It is kinda strange BUT you could place a call to the meetme play the
recorded prompt.  Hangup then do the transfer.  Pretty sure that would work.


On Thu, Apr 15, 2010 at 4:19 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> Craig--
>
> I found the recording option.  it records to a Doc rather then a prompt,
> but seems to work.  I can still play it.
>
> My problem is transferring to an extension and then playing it.
>
> In Unity you can record a name and do a supervised transfer and have it
> play the name then transfer the user into the extension (meetme conference).
>
> We are getting ready to decommission our Unity server so I'm trying to move
> stuff off of it.  Other ideas?
>
> Scott
>
> On Thu, Apr 15, 2010 at 1:56 PM, Craig Staffin <craig at staffin.org> wrote:
>
>> Just curious but whats the end goal?
>>
>> To do this you would create a variable to hold the prompt.  Then use the
>> record prompt step and put it into that variable.
>>
>> Then under the select resource step go under connect.  Play the recorded
>> prompt then put the connect step in.
>>
>> If you have questions let me know.
>>
>> On Thu, Apr 15, 2010 at 3:11 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>>
>>> What are the parts I need in a UCCx script to record (lets say a name)
>>>  and what do I need to play the name to an extension before I finish the
>>> transfer.
>>>
>>> I'm trying do the same thing Unity does with a recording a name and then
>>> managing the transfer to an extension.
>>>
>>> Thanks
>>>
>>> Scott
>>>
>>> PS.  UCCx 7.0
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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