[cisco-voip] UCCx scripting

[Craig Staffin]

I gotta go into the lab and figure out how to do this now.  I will get to it
this afternoon.

On Fri, Apr 16, 2010 at 1:49 PM, Fuermann, Jason <JBF005 at shsu.edu> wrote:

>  I was thinking call consult transfer, but the step reference specifically
> says you can’t play a prompt. So it looks like Craig’s way is the only way.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Craig Staffin
> *Sent:* Thursday, April 15, 2010 7:41 PM
> *To:* Scott Voll
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCx scripting
>
>
>
> hmmm you are correct I was thinking of sending to an agent.
>
> It is kinda strange BUT you could place a call to the meetme play the
> recorded prompt.  Hangup then do the transfer.  Pretty sure that would work.
>
>  On Thu, Apr 15, 2010 at 4:19 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
> Craig--
>
>
>
> I found the recording option.  it records to a Doc rather then a prompt,
> but seems to work.  I can still play it.
>
>
>
> My problem is transferring to an extension and then playing it.
>
>
>
> In Unity you can record a name and do a supervised transfer and have it
> play the name then transfer the user into the extension (meetme conference).
>
>
>
> We are getting ready to decommission our Unity server so I'm trying to move
> stuff off of it.  Other ideas?
>
>
>
> Scott
>
> On Thu, Apr 15, 2010 at 1:56 PM, Craig Staffin <craig at staffin.org> wrote:
>
> Just curious but whats the end goal?
>
> To do this you would create a variable to hold the prompt.  Then use the
> record prompt step and put it into that variable.
>
> Then under the select resource step go under connect.  Play the recorded
> prompt then put the connect step in.
>
> If you have questions let me know.
>
> On Thu, Apr 15, 2010 at 3:11 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
>  What are the parts I need in a UCCx script to record (lets say a name)
>  and what do I need to play the name to an extension before I finish the
> transfer.
>
>
>
> I'm trying do the same thing Unity does with a recording a name and then
> managing the transfer to an extension.
>
>
>
> Thanks
>
>
>
> Scott
>
>
>
> PS.  UCCx 7.0
>
>
>
>
>
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