[cisco-voip] SUB:Regd Unity call transfer issue

venkata sashank reachsashank at gmail.com
Wed Apr 21 11:54:42 EDT 2010


Hi,

I have a customer who has purchased unity for incoming call handling, and
optional voicemail system for 100 users(He got 1000 users running currently
on CUCM) . He doesnt want to integrate the system with his exchange or AD.
So i installed AD and Exchange. Now in the call handler after the prompt if
the user enters an extension and if that extension is not configured in the
Exchange and in the Voicemail Subscriber i get an error message stating that
the entry is not valid. i understood that the call handler is searching in
the subscribers for transfering the call. Is there any way to poin the call
handler to search in call manager and route the call.Is it possible with
unity connection. Thanks in
Advance.........................................................
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